FAQ

What is e-Learning?

E-learning is fast becoming the preferred mode of study in the busy world of today. E-learning is not only convenient but flexible as well.

An e-learning program can be pursued at the time and manner that is convenient to the student, and at the fraction of cost of a full-time program. With the help of E-learning, the course will be delivered via the Internet. You can learn online and in an accelerated mode compared to a fulltime program delivered via classroom mode.

Why OSA e-Learning?

Because, we are amongst the best in the field of spa and wellness education. OSA e-Learning course is perfectly suited for busy individuals who are seeking to get ahead in their spa careers. We have developed an online spa management course that perfectly suits your needs and will give a boost to your career in Spa & Wellness industry.

What makes our online courses high quality?

Our e-learning courses are based on sound principles, from extensive research in the spa & wellness industry, e-learning and information processing. The course is designed in a way that the knowledge and skills will be remembered and retrieved for future use.

The course is divided into 5 phases. Each phase is again divided in Modules and the Modules are divided into Chapters. Each Module consists of:

- A well-defined set of learning objectives.

- A series of interactions that teach the stated objectives.

If you still aren't sure that distance learning is right for you, take a look at what some of our clients have to say, Click here

What are the system requirements to run an online course?

Generally the courses at a minimum require:

. 500MHz+ Processor, 128MB of RAM
. Minimum screen resolution 800x600
. Internet Explorer 6 or later, Mozilla Firefox 3.0 or later, Google Chrome 4.0 or later, Safari 4.0 or later.
. Adobe Flash 9.0 or later
. 56K minimum connection; broadband (256 kpbs or higher) connection recommended
. Javascript and cookies enabled
. Sound card with speakers or headphones strongly recommended

Can I access the online courses using Firefox, Safari, or Chrome?

Yes, absolutely!

Can I run the courses on a Mac?

Yes, absolutely!

Do I need to download a plug-in?

Only the Flash web player which is already in wide use and probably already on your computer.

Will I need to buy and learn to use complicated software?

These courses are completely web-based. There is no additional software that you need to buy. The courses are designed for online learning and allow anyone with even basic computer skills to be taking courses in minutes.

Can I change my user id and password?

You will not be able to change your user ID or password. User ID is unique for each student and is system-generated. If you feel that someone else also has access to your password, you can request us to change the password.

Who will help me if I run into a technical problem?

Please report any technical problem related to the online training by emailing the issues faced with proper screenshots attached to career@orientspaacademy.com

How do I order an online training subscription?

To subscribe, you need to register with us. Once you register, you will receive an email. After successful registration, you need to make the payment. Currently, we are accepting payments through 3 methods - Online Payment, Net Banking & Bank Draft. For more info on making payments, click here

How do I take a course?

Once you have registered and submitted the payment, a link to our login web site will be e-mailed to you within 7-10 business days depending on the mode of payment. Click on student login icon, sign-in, and begin taking courses.

 

Can anyone take this course?

No, we have certain eligibility criteria for this course. You must hold a graduation degree or high school with minimum two years of experience in similar field.

Where do classes take place?

e-Learning courses take place wherever your computer is: at home, at work, on the road -- anywhere you can connect to the Internet.

When does my class meet?

Technically there are no class times. You can log onto a computer whenever it is convenient for you, at any time, day or night, to take a course, or just part of a course. You don't have to be online at a set time of day.

Will you send me books, CDs, DVDs, or PDF files?

This is an online course. So, all of our training materials are online, which are only available through the Internet. We do not have any material that we can send to you by postal mail or by e-mail. Our courses are not available on CD or DVD and cannot be downloaded as PDF and taken offline.

How much time do I get to complete a course?

The course can be completed in minimum one month and maximum 3 months from the date of enrolment. The enrolment date will commence from the day we send you the course link, student guide, user id and password on your email id.

Do I need to buy a textbook?

There are no books to buy, and no classes to attend.

Will I receive a certificate of completion for taking these courses?

Yes, a Certificate of completion will be sent to you after successful completion of this course. It will be personalized with your name, the title of the course, the date the course was completed, and signed by the Director of our academy. We guarantee the quality of the courses we offer and the safe delivery of your course certificates.

Will there be more courses available in the future?

Yes, we will be adding new courses to our e-Learning site.

What is a skill assessment?

We will have the assignments in each semester. After completion of all phases, you have to qualify the exam (multiple choices) and at the end of the program ou have to submit the final project.

What happens if I am not able to finish the course within 3 months?

If you are unable to finish the course in 3 months due to some valid reasons, we can give 1 month grace period with a late fee of Rs. 5000. You need to take prior approval for the extension giving the reason for the same.

I am an international student. How much I need to pay for the course?

The fee for the course is INR 40,000 + Taxes. However, as an introductory offer, we are offering the course at Rs. 30,000 (Inclusive of taxes). The special fee is valid till July 31, 2012.

Can I pay in installments?

Yes, you can start the course by paying Rs. 10,000 and access first 3 modules. To complete the course and take exams, you need to pay the full fee within a month. If you want to pay the fee in installments, please drop a mail on career@orientspaacademy.com

How will I get the certificate?

Once you have successfully completed the course, the certificate will be couriered to your home address used at the time of registration. 

Where do I get the student guide/handbook?

Yes, we will send you a student guide/handbook on your email id along with the course link, user id & password.

Testimonials

 

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